Position: Director of Rentals and Presentations

Department: Operations

Reports to: Senior Vice President & Chief Operating Officer

Location: Joseph Meyerhoff Symphony Hall

JOB SUMMARY

The Director of Rentals and Presentations oversees all rentals and presentations at the Joseph Meyerhoff Symphony Hall. These events are designed to generate additional revenue, activate the hall whenever the Orchestra is not performing on stage, make the hall available for local and national partners, and meet ambitious revenue goals for the organization. These efforts are an integral part of the BSO’s ongoing commitment to make the Meyerhoff a “Hall for All.”

This position actively promotes the JMSH as a premier venue for private events, maintains relationships with existing clients, cultivates and attracts new prospects, and identifies wide-ranging business opportunities.

The Director works closely with the BSO’s Associate Director of Production and the Manager of Operations. Additionally, the position collaborates with numerous BSO teams that provide ongoing support in key areas.

SALARY: $90,000.00 – 100,000.00 DOE

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create ambitious and attainable sales goals for a variety of rentals and presentations at the JMSH.

• Consistently meet and exceed published sales goals through master prospecting, networking, and referrals.

• Identify and cultivate new client relationships and maintain exiting partnerships for various rental opportunities.

• Manage all inquiries and lead prospective renters through the rental process, from inquiry through event execution and settlement.

• Manage all aspects of facility rentals and business development, including calendar management, sales, negotiation of contracts and fees, closings & settlements.

• Work collaboratively with various BSO staff including operations, front of house, box office, marketing, and facilities teams in coordinating efforts as needed to ensure flawless event execution.

• Work closely with the Operations Team and the Stagehands to ensure strict adherence to contracts (including the stagehands’ CBA), customer needs, and standards.

• Prepare and process all rental contracts, deposits, and insurance documentation.

• Accurately record all sales and rental information.

• Prepare payment requisitions, manages rental collections, and maintains records of invoice payments.

• Maintain close working relationship with the Events and Front of House Teams to ensure excellence in the execution of all events, with the goal of providing superior service to all guests and users of the JMSH.

• Ensure standardization of all operating procedures.

• Other duties as assigned.

QUALIFICATIONS

• Minimum of 5-7 years of experience in the rental and presentation area; previous experience in an arts environment is preferred.

• Bachelor’s degree or related work experience is required.

• Must possess excellent knowledge of booking policies/practices.

• Superior and effective negotiation skills and a thorough understanding of contracts.

• Excellent client relationship skills.

• Basic understanding of accounting principles, for budgeting and negotiation purposes.

• Must be capable of developing and implementing ambitious sales campaigns.

• Demonstrated superior written and verbal communication skills.

• An appreciation for symphonic music and the arts.

• Ability to communicate effectively with individuals, and to handle calmly and efficiently situations ranging from routine to emergency.

• Excellent critical thinking, strategic planning, and problem-solving skills.

• Must have or be able to quickly acquire knowledge of organizational structure (mission, goals, and objectives), department policies and procedures.

• Supervisory experience preferred.

• Strong customer service experience desired.

BENEFITS

• Health insurance

• Dental, Life, Short-Term and Long-Term Disability Insurance, paid entirely by the BSO

• Generous paid time off, including annual, personal, and sick leave

• 403(b) Plan

• Flexible Spending Accounts

• Health Savings Account

• Employee Assistance Program

HOW TO APPLY

Please submit a cover letter, resume and salary requirements to Job Number 0025002 at bsocareers@bsomusic.org by February 20, 2025

OUR COMMITMENT TO DIVERSITY, EQUITY, and INCLUSION

The Baltimore Symphony Orchestra does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, differing physical abilities, genetic information, age, parental status, military service, or other non-merit factors.

ABOUT THE BALTIMORE SYMPHONY ORCHESTRA

For over a century, the Baltimore Symphony Orchestra (BSO) has been recognized as one of America’s leading orchestras and one of Maryland’s most significant cultural institutions. The orchestra is internationally renowned and locally admired for its innovation, performances, recordings, and educational outreach initiatives including OrchKids.

The Baltimore Symphony Orchestra performs annually for more than 275,000 people throughout the State of Maryland. Since 1982, the BSO has performed at the Joseph Meyerhoff Symphony Hall in Baltimore, and since 2005, with the opening of The Music Center at Strathmore in North Bethesda, MD, the BSO became the nation’s first orchestra performing its full season of classical and pops concerts in two metropolitan areas.

In September 2023, Jonathon Heyward officially launched his tenure as Music Director, bringing fresh energy and vision to the BSO. His appointment marked a historic moment as he became the first African American to lead the orchestra, following Music Director Laureate and OrchKids Founder Marin Alsop.

The Baltimore Symphony Orchestra is a proud member of the League of American Orchestras.